Privacy Policy and Returns
Return Policy
At TEDEER, we strive to ensure a seamless shopping experience for our valued customers. We understand that sometimes, issues may arise with the products you purchase. That's why we have developed a simple and customer-friendly return policy:
1. Defective Products: If you receive a defective or damaged product, we are more than happy to assist you. Please notify us within 30 days of delivery, and we will provide you with a return label free of charge. Once we receive the defective item, we will either replace it or issue you a full refund, depending on your preference.
2. Non-Defective Returns: Unfortunately, we do not accept returns for non-defective products. We encourage you to carefully review the product details and specifications before purchasing. If you need assistance choosing the right product, our knowledgeable team is always ready to help.
3. Shipping Losses: While we make every effort to ensure your order reaches you safely, TEDEER cannot be held responsible for any shipping losses that may occur after the package leaves our facility. We recommend contacting the shipping carrier directly to resolve any issues related to lost or damaged boxes.
We want to ensure that you are delighted with your purchase from TEDEER. If you have any questions or concerns regarding our return policy, please contact our friendly customer support team. We are here to assist you in any way we can.
Customer Service Contact: otppcustomerservice@tpostshop.com
Privacy Policy for "On The Post Products"
At On The Post Products, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when visiting our website. You consent to the practices described in this policy by accessing or using our website.
1. Information We Collect:
We may collect personal information you voluntarily provide us when you interact with our website. This includes but is not limited to your name, email address, mailing address, phone number, and any other information you provide.
2. Use of Information:
We use the collected information to:
- Process and fulfill your orders and requests
- Communicate with you regarding your orders, products, and services
- Provide customer support and assistance
- Improve our website and enhance your user experience
- Send you promotional emails or newsletters (only if you have opted-in)
3. Disclosure of Information:
We may share your personal information with trusted third parties who assist us in operating our website, conducting business, or providing services to you. These third parties are obligated to maintain the confidentiality of your information and only use it for the intended purposes. (Customer service, automated emails, etc)
We may also disclose your personal information if required by law or to protect our rights, property, or safety, as well as the rights, property, or safety of others.
4. Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance the browsing experience. This includes remembering your preferences, improving site performance, and analyzing website traffic. You can modify your browser settings to manage or turn off cookies, but please note that this may limit certain functionalities of our website.
5. Security Measures:
We have implemented reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from anyone under 13 years old. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete it.
7. Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. You are encouraged to review this policy periodically for any updates.
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us through the provided channels on our website.
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Last updated: [10/05/2023]